We verify your purchase and address details and send you a confirmation email after you make your purchase.

For ready products, it takes 3-4 working days to dispatch your order. In case of customized orders, it takes 5-7 weeks to custom make it and dispatch.

Yes, you can send us a message using ‘Request More Info’ button or call our concierge for a transportation quotation.

Shipping times will vary depending on whether the item is in our warehouse, shipping directly from the supplier, or made-to-order. The expected shipping date for each item is available under the DETAILS section on the product page.

We are happy to replace or refund any defective items. Please email us your order number and details along with a photo of the damage if possible, within 24 hours of receiving the order. Returned items must be in their original packaging.

You can return an item if it is unused and in the state you received it. Custom Made/Commissioned items/ Items marked as ‘Final Sale’ cannot be returned. We will process any refunds and/or provide credits after the returned goods have been received in new condition and in the original packaging. Your order total will be refunded, minus costs for shipping and handling each way. To return/refund an item, please write to us at in**@my***************.com, a prompt response is assured to such mails. Alternatively, please call our concierge on +91 80030 11110 which remains open 10 AM-7 PM (Monday to Saturday). For detailed information on refunds and returns, please click here.